Data Safety & Right to Erasure

Delete Account & Personal Data

You have full control over your digital personal data under India's DPDP Act (2023) and Google Play Store policy guidelines.

What Happens When You Delete

Personal Profile & Login Purged

Your name, mobile number credentials, profile photos, auth tokens, and active sessions are permanently erased from active login services.

Notifications Cancelled

SMS reminders, WhatsApp token alerts, and OneSignal push notification device subscriptions are immediately stopped.

Statutory Medical Record Mandate (NMC 2023)

Per Indian National Medical Commission (NMC) regulations, doctors are legally mandated to retain completed clinical prescriptions and OPD consult records for 3 years. These records are archived securely and unlinked from active profile lookup.

Need help or quick questions?
You can also contact our compliance desk directly at support@tellodoc.in. Requests are typically processed within 24 to 48 hours.

Submit Account Deletion Request

Fill out the form below to request the permanent deletion of your account and personal identifiers.